The Keeper

Currently, we only deliver to Hong Kong, Macau, and Taiwan. We do not offer international delivery outside these regions.

Scheduled Delivery (5 Business Days)

• Free for orders over $120, delivered on your selected date.
• For orders under $120, a flat fee of $10 applies.

Expedited Delivery (3-4 Business Days)

• Need it sooner? Upgrade for only $20.

Digital Gift Cards

• Delivered free to your email within 24 hours.

Note: Delivery fees are quoted in USD. Wines & Spirits may take longer due to shipping restrictions. Deliveries to remote rural areas may require an extra day.

Yes! You can schedule your delivery date in the cart section.

If your recipient is unavailable, our courier will place the parcel in a safe location or a secure locker/mailroom. If no safe option is available, our courier will contact the recipient to reschedule the delivery.

Note: Due to the perishable nature of flowers, please ensure your recipient is available on the selected delivery date. Fees may apply if we need to remake the flowers.

Once you place your order, you’ll receive a confirmation email. After that, look forward to 3 more notifications:

1. Estimated delivery arrival (ETA) within 2 days.
2. Tracking link 1-2 days before your ETA.
3. A final email confirming your order has been successfully delivered!

Absolutely! Just email or WhatsApp us a picture, along with the recipient’s address and your preferred delivery date. We’ll provide a quote, and you can pay securely through our website.

If you're not completely satisfied, contact us within 7 days for a hassle-free return. For more details, visit our Returns Policy.

Note: Customised items, digital gift cards, and final sale items are non-refundable. We do not accept returns due to a change of mind.

At Rén Gifts, we’re committed to the highest level of authenticity.

We source exclusively from trusted brands or their authorised distributors and retailers in China. When necessary, we import from Australia to maintain our rigorous standards.

This meticulous approach ensures that every item on our website is 100% genuine and of the highest quality, giving you complete peace of mind when sending gifts to China.