Rén Gifts has a new home — explore it with us

Hello to our wonderful Rén Gifts community,

I’m thrilled to share some exciting news — Rén Gifts has a new home online: rengifts.com (where you are now). This move marks an incredible milestone in our journey, and I want to take a moment to share what this means for you.

When I started Rén Gifts back in 2019, the mission was simple: to make it easy for people to send heartfelt gifts and flowers to their loved ones or connections in China, from anywhere in the world. At the time, focusing on our Australian customers through rengifts.com.au was a natural starting point having spent the last 10 years living here in Sydney.

As our business has grown, so has our vision. Today, we’re proud to help customers from all over the globe, from the UK to Bahrain, the US, and Spain.

What this change means for you

First and foremost, the things you love about Rén Gifts are staying the same.

Our commitment to exceptional service, authentic, high-quality gifts, and our promise to deliver gifts safely and on time, every time, backed by our 100% Happiness Guarantee, remain unchanged.

At the same time, our new website opens up exciting possibilities for the future. Here’s what you can look forward to:

A more intuitive shopping experience: Our new store is designed to be faster and easier to navigate, so you can find the perfect gift effortlessly. As always, if there's something you'd love to send, but can't find, just reach out and let us know.

An expanded range of gift options: Over the coming months we’ll be adding some exciting new ranges of gifts that you won’t find anywhere else. There's a lot in-store for the year ahead!

Your own customer profile (coming soon!): You'll soon be able to save multiple recipient addresses, track past orders, and you can now save payment methods to make sending quick "just because" gifts even easier.

As always, we're here to help.

We know transitions can raise questions, and we’re here to help every step of the way. If you need assistance locating an old order or a recipient’s address to place a new one, just reach out! You can reply to any of our emails or click the chat icon on our website. Whether it’s a quick question or detailed assistance, my team and I are ready to help.

A personal note

As the founder of Rén Gifts, this moment feels especially meaningful. I grew up in a family where gifting was a way of showing love and staying connected, even from far away.

It’s that spirit that inspires everything we do at Rén Gifts. This move to rengifts.com is all about creating an even better experience for you—a way to help you send gifts with the same care and thoughtfulness that our team pour into everything we do here.

Thank you for trusting us with your special moments. I can’t wait for you to explore our new online home and see all the exciting things we have planned.

With gratitude and excitement,
Justina Lee
Founder, Rén Gifts