Can I send a gift to someone in China from overseas?

Absolutely! You can send a gift to someone in China from overseas. Here’s how:Explore our range of curated gifts and select your favourites.Enter recipient details and choose your delivery option. Complete payment securely via PayPal or credit card.At Rén Gifts, we take care of everything from local assembly to delivery, ensuring a seamless experience with customs hassles or lengthy delays. Choose from flexible delivery options, including same-day or scheduled delivery, with 24/7 tracking. Send beautiful gifts and deliver joy to your loved ones in China from anywhere in the world.

Where do you deliver in China?

We deliver to over 700 cities across China, from major cities like Shanghai, Beijing, Guangzhou, and Shenzhen, to remote rural areas.Additionally, we deliver to Hong Kong, Macau, and Taiwan (excluding perishable items). Delivery times and costs may vary, so please contact us for details.

Do you deliver internationally?

Currently, we only deliver to Hong Kong, Macau, and Taiwan. We do not offer international delivery outside these regions.

How long does it take to send gifts to China?

Scheduled Delivery (5 Business Days)Free for orders over $120, delivered on your selected date. For orders under $120, a flat fee of $10 applies.Expedited Delivery (3-4 Business Days)Need it sooner? Upgrade for only $20.Digital Gift CardsDelivered free to your email within 24 hours.Note: Delivery fees are quoted in USD. Wines & Spirits may take longer due to shipping restrictions. Deliveries to remote rural areas may require an extra day.

Can you schedule delivery for a specific date?

Yes! You can schedule your delivery date in the cart section.

What if my recipient is away during delivery?

If your recipient is unavailable, our courier will place the parcel in a safe location or a secure locker/mailroom. If no safe option is available, our courier will contact the recipient to reschedule the delivery.Note: Due to the perishable nature of flowers, please ensure your recipient is available on the selected delivery date. Fees may apply if we need to remake the flowers.

How will I be notified about the status of my order?

Once you place your order, you’ll receive a confirmation email. After that, look forward to 3 more notifications:Estimated delivery arrival (ETA) within 2 days.Tracking link 1-2 days before your ETA.A final email confirming your order has been successfully delivered!

Can I request an item or custom flower arrangement that’s not on your website?

Absolutely! Just email or WhatsApp us a picture, along with the recipient’s address and your preferred delivery date. We’ll provide a quote, and you can pay securely through our website.

What is your returns policy?

If you're not completely satisfied, contact us within 7 days for a hassle-free return. For more details, visit our Returns Policy.Note: Customised items, digital gift cards, and final sale items are non-refundable. We do not accept returns due to a change of mind.

What is your 100% Authenticity Guarantee?

At Rén Gifts, we’re committed to the highest level of authenticity.We source exclusively from trusted brands or their authorised distributors and retailers in China. When necessary, we import from Australia to maintain our rigorous standards.This meticulous approach ensures that every item on our website is 100% genuine and of the highest quality, giving you complete peace of mind when sending gifts to China.